𝚂𝚃𝙾𝚁𝙴 𝙿𝙾𝙻𝙸𝙲𝙸𝙴𝚂
At OMWEARTA we prioritize our customers and give a fair, rewarding and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us if you have any questions.
Product Information:
All designs are hand-crafted and made-to-order on high-quality garments.
Additional information is included on all product listings. We recommend you take the time to compare
individual listings' product measurements with your existing clothing in order to make the most educated decision regarding what size to order.
Shipping Policy:
While we always strive to exceed expectations, due to the high volume of orders, please allow up to 7-14 business days for your order to process. Due to national shortages, please allow up to 2-3 weeks for all canvas orders to process. You will automatically receive updates via email when a tracking number has been generated.
All US orders are delivered 2-day priority USPS; shipping rates are automatically calculated by weight.
All canvas orders require custom-made boxes to prevent damage while shipping and ensure proper delivery.
Overseas deliveries will require additional shipping time.
Once you have been notified about your package's departure, please allow up to 48 hours for your tracking information to update completely.
If you are experiencing delays in the shipping progress, please contact the carrier from the tracking number provided for updates or delivery date.
If your order is shown as delivered, but you have not received your package, please contact the carrier to look into the matter. The carrier will then reach out to us to help assist with the investigation.
If your package is returned to us, we will contact you to correct the issue. Additional shipping rates will apply
in order to re-ship your package.
Refunds/Returns/Exchanges:
All sales are final. No refunds, returns or exchanges. If your order is delivered damaged or incorrectly,
please contact us with your order number and images of the issue at omweartaclothing@gmail.com.